Privacy Policy
Effective Date: December 3rd, 2024
Cloudzilla cares about your privacy and those of others. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy.
Your use of Cloudzilla’s Services is at all times subject to our Terms of Use https://www.cloudzilla.ai/docs/terms-and-conditions/, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
WHAT THIS PRIVACY POLICY COVERS
This policy covers how Cloudzilla treats personal information that Cloudzilla collects and receives, including through the Cloudzilla.ai website (the “Site”). Personal information is any information that identifies or relates to you, including your name, email address, billing address, phone number, credit card information, birth date, and other information that is not otherwise publicly available. This policy does not apply to the practices of companies that Cloudzilla does not own or control, or to people that Cloudzilla does not employ or manage.
WHY WE COLLECT PERSONAL INFORMATION
Cloudzilla collects your personal information because it helps us deliver a superior level of customer service, including in creating and managing your account and performing fraud prevention, security, and debugging functions. It enables us to give you convenient access to and/or ordering of our products and services, as well as to focus on categories of greatest interest to you. It also allows us to improve the Services, including through testing, research, internal analytics and product development. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about based on your preferences. In our efforts to offer personalized services to you we may show you advertisements, including interest-based, online behavioral, or targeted advertising. When we send you emails they should contain an unsubscribe option.
In addition, your personal information may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Cloudzilla or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.
INFORMATION COLLECTION AND USE
Cloudzilla may ask for your personal information when you’re purchasing a product, registering a product, participating in a forum, discussing service issues, downloading a software update, registering for an event or participating in an online survey. In such cases, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact information; your credit card information and information about the products you own; and information relating to a support or service issue. Cloudzilla gathers certain information with respect to your use of the Site, such as the frequency with which you visit the Site, the applications and the services you use, and the areas on the Site that you favor. We only use this type of data in aggregate – that is, we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us determine the extent to which our customers use certain parts of our Site which, in turn, enables us to make it as appealing as possible. We may also provide statistical information about how our customers collectively use our Site to partners, advertisers, sponsors, and other companies with which we do business. We do this so they, too, can understand how often people use their areas of the Site in order for them to provide you with the best possible experience. This statistical information does not contain any personally identifiable information about you or any of our users. We may also use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve our products.
Cloudzilla may set and access cookies on your computer. A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the Site. This unique number identifies your web browser to our computer system. Cookies allow us to automatically remember your web browser when you visit our site or Service. The use of cookies is an industry standard, and they are currently used on most major websites. It is possible to adjust your Web browser preferences to alert you when a cookie is sent to your hard drive, or to refuse cookies altogether. While we do not require you to use cookies, keep in mind that certain sites and services may not function properly if you set your browser to refuse all cookies.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent
MINORS
As noted in the Terms and Conditions, we do not knowingly collect or solicit personal information from minors; if you are a minor please do not attempt to register for or otherwise use the Services or send us any personal information. If a parent believes that his or her minor child has submitted personal information to us, he or she can contact us via e-mail as listed below and we will delete that information as quickly as possible. We believe that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other personal information without parental permission.
THIRD PARTY SITES
Links on this Site to other Websites are provided as a convenience to you. Such linked sites are outside our control and responsibility and are not covered by this policy. If you use any such linked sites, you should consult the privacy policies posted on those Websites. Our site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. Our site may also link to websites that feature our trademarks and names along with trademarks and names of other companies. You should look at the privacy policy on that co-branded Website, as the co-branded Website may not be under our control.
Applications you use or download from our site may contain third party digital rights management systems (“DRMS”) which may allow for communication between your software and the third party and utilize security features (e.g., preventing distribution of or access to the applications in the event of unauthorized use). These DRMS are subject to their own license agreements and you agree that we shall not be responsible for any loss or damage of any sort relating to the use of the DRMS or your dealings with such third parties. The applications may also contain DRMS produced by us which allow for communication between the applications you use or download and our systems and which collect information describing your computer system in order to prevent illegal or unauthorized use of the applications.
For reasons such as improving user experience and providing customized communications to our users, we may receive information about you from third party sources and our Web logs and add it to the information that we have received from you. Web logs automatically record anything a Web server sees, which may include email addresses you enter into a form or pages viewed by a user at a particular IP address.
INFORMATION SHARING
We will not share your personally identifiable information with third parties, aside from entities that perform services for us, such as fulfilling orders or processing payment. If you have previously opted-in to such sharing under a prior privacy policy version, you are still considered to have opted-in under this privacy policy. As stated, and whether or not you have opted-in, we may use third parties to accept and process orders and payments for merchandise and products, including software, and such third parties may get access to your personal information for the purposes of providing services or products to you on our behalf. In addition, if you opt-out, we may share that information with third parties who send emails on our behalf so that they do not email you.
However, we may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone’s safety.
We may request demographic information from you (for example, your age, education level or household income) from time to time. We will not share that information in a manner that identifies you as an individual with any other entity, unless we let you know that at the time of collection or we have your permission. When we share demographic information with third parties, we will give them aggregate information only.
SALE OF ASSETS
In the event that Cloudzilla is ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we may transfer our user databases together with any personally identifiable information contained therein to a third-party that assumes control of our business (in whole or in part).
DATA SECURITY
We seek to protect your personal information from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of personal information and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
DATA RETENTION
We retain personal information about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your personal information. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the personal information, why we collected the personal information, and the sensitivity of the personal information. In some cases we retain personal information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
STATE PRIVACY RIGHTS
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of personal information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email protected].
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time. To find out more about “Do Not Track,” you can visit www.allaboutdnt.com.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.
CHANGES TO THIS PRIVACY POLICY
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the Cloudzilla’s website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal information or your choices and rights regarding such collection and use, please do not hesitate to contact us at: [email protected]
